FAQs

1. Where do you ship from?

All orders are carefully prepared and shipped from our production partners. We ship directly to the United States and selected international destinations.

2. How long does shipping take?

Processing Time: 1–2 business days (excluding holidays).
Shipping Time (United States):
– Standard Shipping: 7–14 business days
– Express Shipping: 3–7 business days
Delivery times may vary slightly during peak seasons.

3. Do you offer free shipping?

We offer complimentary shipping on orders over $200.
Limited-time promotions may apply.

4. How do I choose the right size?

We recommend referring to our Size Guide and checking your foot length for the
most accurate fit. If you're between sizes, feel free to contact us for assistance.

5. What is your return policy?

We accept returns within 14 days of delivery for unworn items in original condition.
Please contact us before initiating a return.

6. What materials are used?

Our shoes are crafted using carefully selected materials such as cow leather, suede, and breathable linings to ensure comfort and durability.